Service advisor- Milton Keynes

Date: 21 Feb 2025

Location: GB

Company: BVH

As the Service Advisor, you will be responsible for:

• Greeting customers in a friendly, professional, and courteous manner

• Checking in vehicles, including entering customer and vehicle information on internal software

• Creating quotations for customer on repairs and works, ensuring the customer is happy

• Arranging vehicle pick up date, time method and location with the customer

• Monitoring repair and works status, keeping the customer up to date

• Explaining and handing over the repair and work details to the workshop team

• Performing visual inspections of vehicles before and after any works conducted

• To undertake general administrative duties to ensure the smooth flow of work within the Customer Service and Workshop teams

As the Service Advisor, you will have the following:

• Experience in the automotive sector desirable

• Experience in a customer contact and customer support position

• General IT Skills including Microsoft Office Applications

• Excellent communication and interpersonal skills

• Enjoy working in a team environment

Benefits:

  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Wellness programme