LCV Technician- Early shift- Croydon

Main duties:

• Fault finding and diagnosing faults.
• Test drive vehicles.
• Complete all documentation in line with company and manufacturer requirements.
• To maintain the highest level of customer satisfaction at all times.
• To maintain and update your individual experience, skills and knowledge through training programmes.
• Servicing and repairs on new and used vehicles in accordance with the brands technical standards.
• Using a methodical approach.
• Ensure all work is completed on time, economically and efficiently whilst complying with all health and safety legislation.
• Be committed to achieving full customer satisfaction by completing each task accurately and skillfully.

The ideal candidate:

• The ability to communicate effectively both written and verbally. Always listens effectively and asks questions to ensure full understanding.
• Works with others to build positive relationships in order to achieve a common goal. Provides and requests support from colleagues where applicable.
• Clearly understands customer’s needs and delivers effective solutions to match these needs.
• Effectively resolves customer issues as required and presents a positive image of the company to the customer.
• Have a flexible approach to work commitments and the ability to adapt behaviour and work methods in response to new information, changing conditions or unexpected obstacles whilst maintaining effectiveness.
• Have NVQ level 3 or equivalent qualification, or have a minimum of ten years experience. You will be required to provide your own tool-kit and be in possession of a valid driving licence.

Hours: Monday – Friday 0600 – 1430 with alternate Saturday 0600-1400