Credit Controller

Main responsibilities:

• To manage customer ledgers ensuring the maximum amount of cash is collected, whilst minimising the risk of bad debts. Liaising with both internal and external customers to maintain productive working relationships.
• Contacting customers to secure payment to terms & for overdue invoices.
• Investigating and working with colleagues within the business/depots to resolve customer queries promptly.
• Processing customer correspondence, ensuring accounts are maintained effectively
• Working closely with team members to provide support as required and towards achievement of business goals.
• Maintaining strong relationships with internal and external customers.

Job experience & skills requirements:

• Experience working as a Credit Controller is essential
• Proficient in Microsoft office, in particular Excel and Outlook
• Sage 200 experience.

Personal Characteristics:

• Polite & firm telephone manner
• Ability to build & maintain effective relationships
• Ability to work on own initiative & be part of a team
• Literate/numerate
• Attention to detail & conscientious
• Ability to prioritize workloads and achieve deadlines
• Target focused with a desire to achieve.