Administration Assistant - Bedford

Administration Assistant – Bedford - £

Commercial Vehicle Auctions is one of the leading auction houses in the UK, whilst predominantly known for being the most established HGV auctioneers in the country, they sell a wide range of assets across their regular sales programme that includes trucks & trailers, cars & vans, plant & machinery as well as holding several onsite retirement / dispersal sales each year. 

CVA are now recruiting for an Administration Assistant to join their friendly team in Bedford.

Duties:

• Ensure that vehicles are entered onto the auction system in a timely manner in readiness for cataloguing in line with operational requirements.
• Taking incoming phone calls and dealing with customers in a polite and professional manner.
• Controlling the back-office side of vehicle appraisals, ensuring that SLA’s are met within the given timescales and to the standard expected by our vendors.
• Assisting the Office and branch managers in the smooth running of the Livingston branch.
• Ensuring company processes are adhered to in relation to vehicle arrivals and collections.
• Provide excellent customer service when assisting customers at the reception counter and making sure their requirements are managed by the appropriate departmental member of staff.
• Effectively safeguard the data handled by CVA, making sure all confidential items are dealt with as per GDPR regulatory guidelines.
• Processing incoming/outgoing mail where appropriate.
• Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.

Key Skills:

• Good IT skills.
• Strong knowledge and past experience of using Office 365 applications (Word, Excel, Powerpoint etc.).
• Confident and resourceful in the face of challenges.
• Knowledge of relevant standards, procedures and instructions.
• Outstanding communication and organisational skills.
• The ability to work under pressure and to tight timescales.
• Knowledge of commercial vehicles.
• A good ability to multitask.
• A flexible approach to working hours is required to meet the needs of the business, which are driven by the auctions.
• Attention to detail

Hours:

• Monday to Friday
• 8am to 5pm
• 42.5hrs